Contact Us
If you have any questions or need assistance, we’re here to help! Please reach out via email, and we’ll respond as quickly as possible.
📧 Email: info@selectprimestore.com
📅 Business Hours:
Monday to Friday: 8:00 AM - 5:00 PM
Closed on holidays.
Contact
Contactpagina
Heb je vragen of hulp nodig?
Bij SelectPrimeStore staan we altijd klaar om je te helpen! Neem gerust contact met ons op via een van de onderstaande opties.
Contact Informatie
📧 E-mail:
Heb je vragen over een bestelling, verzending, retouren of andere zaken? Neem contact met ons op via info@selectrimpeshop.com.
🕒 Openingstijden Klantenservice:
- Maandag - Vrijdag: 08:00 - 17:00 uur
- Weekend en feestdagen: Gesloten
📍 Bedrijfsgegevens:
- Bedrijfsnaam: SelectPrimeStore
- Adres: Oudemanssteeg 16, 9101LK, Dokkum
- KvK-nummer: 88096726
- BTW-nummer: NL004540709B83
Veelgestelde Vragen
Bekijk eerst onze [Veelgestelde Vragen (FAQ)]. Hier vind je antwoorden op vragen over verzending, retouren, betalingen en meer.
Verzendbeleid
- Verzendkosten: Gratis verzending op alle bestellingen!
- Verwerkingstijd: Bestellingen worden binnen 2-3 werkdagen verzonden.
- Verzendtijd: Levering vindt plaats binnen 5-7 werkdagen na verzending.
Tijdens drukke periodes kunnen verwerking- en verzendtijden variëren.
Social Media
Volg ons voor updates, aanbiedingen en meer:
- Instagram: @selectprimestore
- Facebook: SelectPrimeStore
Contact form
Trade name: SelectPrimeStore
Email: info@selectprimestore.com
Physical address: Oudemanssteeg 16, 9101 LJ, Netherlands
VAT number: NL004540709B83
Trade number: 88096726
Shipping & Delivery Information
Sustainable and Fast Delivery
We ship your order directly from our warehouse to your doorstep, at no extra cost. This allows us to always offer competitive prices without compromising on service or quality.
Free Shipping to the Netherlands and Belgium
We offer free shipping on all orders, with no minimum purchase required! Your order will be delivered straight to your home, without additional costs.
Processing Time & Order Tracking
Orders are processed between Monday and Saturday and are shipped within 2-4 business days. You will receive a Track & Trace code via email shortly after placing your order, allowing you to easily track your shipment through our Track Your Order page.
Delivery Time
Our standard delivery time is 7-14 days. In rare cases, such as holidays or extreme weather conditions, delivery may take up to 28 days. We appreciate your patience and will keep you updated on your order's progress.
Haven’t Received Your Package Yet?
If your package is marked as delivered but you haven't received it:
- Sometimes the package is delivered a day later, please wait 24 hours.
- Check with neighbors or the delivery service to see if it was left elsewhere.
- If the package is still not found after 24 hours, contact our customer service, and we’ll assist you further.
Order Cancellation
Unfortunately, it is not possible to cancel an order once it has been placed, as it is immediately processed. However, we offer a 14-day return policy starting from the day of receipt, during which you can return your order. See our return policy below.
Returns & Cancellations
We offer a 14-day return guarantee. This means you have the right to return your order within 14 days without giving a reason.
- Return Conditions:
The product must be unused and in its original packaging. - How to Return:
Contact us at info@selectprimestore.com with your order number and the reason for the return. - Return Shipping Costs:
Return shipping costs are the customer’s responsibility, unless the product was damaged or defective upon arrival. In that case, we will cover the shipping costs.